Repeat Prescriptions

Repeat prescriptions can be obtained by:

• Posting direct
• Using letterboxes located outside surgery or in the porch
• Following the link on this page to the online form. IMPORTANT when you first register for the online service you need to go to your personal e-mails to find the confirmation of registration and click on the confirm registration.

Please allow 3 full working days, excluding weekends, before collection of repeat prescriptions.

Note: You will be requested to make an appointment with the Doctor or Nurse at regular intervals to review your medication. Please remember to make this appointment in plenty of time, before your medication runs out.

PLEASE NOTE:

You can no longer order your repeat prescriptions online using 'The Mortimer Surgery, Registered Services' system on the website.

Can you please register with the 'Patient Services' online system and use this to order your repeat prescriptions in the future.

You will need to attend the surgery and complete a 'Patient Services Appointment & Repeat Prescription' form.  Can you please ensure  you take along a proof of ID (photographic)?

Once you have done this you will receive an email with your login and password details from 'Patient Services' direct, which you can use to login at https://account.patientaccess.com/account/login or by clicking on the 'make appointment' button on the Home page.

If you have any queries with your initial login and future online services, please visit http://patientservices.helpscoutdocs.com

This system is now available for 11 to 16 year olds but they will need their own email address.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.  The charge for a single prescription item is £9.65, whereas a three month PPC will cost you £31.25 and a 12 month PPC £111.60.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

Please allow 3 days, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.