Mortimer Surgery is currently struggling with significant staffing issues because of sickness. Wherever possible staff are working from home and others are helping out where necessary. Please be aware that messages and phone calls for non urgent issues may take longer than usual to be actioned. We will of course continue to prioritise any urgent clinical problems. Thank you for your patience and support. 07/01/2021
Surgery Opening Times
During the current Covid-19 Pandemic the Surgery opening times are 08:00 to 12:30 & 13.30 to 18:30
If you have a booked appointment only between 12.30 & 13.30, please ring the door bell for assistance.
Dispensary Opening Times
During the current Covid-19 Pandemic the Dispensary opening times are 09:30 to 12:00 & 14:00 to 18:00
FOR THE ATTENTION OF ALL MORTIMER PATIENTS AGED 80+
Those patients who were expecting their second vaccination at the University Medical Centre should now have been called by them to cancel their appointments.
We have been assured that these patients will get a second injection at the University Medical Centre but as yet they do not have date. The University Medical Centre will be contacting all relevant patients to rebook patients when they know about vaccine availability.PLEASE DO NOT CONTACT MORTIMER SURGERY TO REBOOK OR ASK ABOUT THIS AS THE UNIVERSITY MEDICAL CENTRE HAS RESPONSIBILITY FOR THIS.
If you are over 80 and have not yet been offered a vaccination or in any other priority group please be assured that this will happen. All eligible patients including those who are housebound will receive a vaccination in due course.
We are currently working with Pangbourne surgery who are approved as the designated site for our general practice grouping (see below). They will be offering appointments to our remaining over 80's and priority groups in the next weeks. Please be aware that appointments may be offered at relatively short notice due to erratic vaccine deliveries. Patients will be contacted by Pangbourne Surgery. Please do not contact Mortimer or Pangbourne Surgery to ask about booking or covid vaccinations as this affects our ability to continue to provide normal service. We will update the information here and on our Facebook page regularly and pass on any information about local vaccines as soon as we know ourselves. 12/01/2021.
Mortimer Surgery: Information regarding COVID Vaccinations for Surgery Patients
COVID Vaccination Programme
The way in which the new COVID vaccinations are administered is not straightforward and it is not practically possible to deliver this service at a practice level in many areas. This includes Mortimer Surgery. The organisation of the programme is being directed at a national level and as individual practices we have had little control or say in how we provide vaccinations to our patients.
Nationally GP's are being asked to offer the vaccine in groups of practices at a single 'Designated Centre', meaning the majority of eligible patients throughout the country will not be vaccinated at their own surgery and will have to travel to a vaccination centre
Mortimer patients WILL be offered the vaccine in line with the national priority listings but they may have to attend other centres in the West Berkshire Area for this service..
The staff of Mortimer Surgery will be supporting any Designated Vaccine Centre in our locality in any way we can. If it becomes possible to organise and deliver the vaccinations in the surgery or at other centres within the practice boundary in the future we will of course do so.
We will update this information as and when we know more. 07/01/2021.
Mortimer Surgery: Information regarding Flu Clinics at Mortimer Surgery
Updated on 13/01/21
Please continue to contact Mortimer Surgery to book your flu vaccination if you are over 65 or fall within the clinical 'At Risk' groups.
PLEASE BE AWARE THAT THE FLU CLINICS HELD AT THE WILLINK SCHOOL ARE FOR MORTIMER SURGERY PATIENTS ONLY. PLEASE DO NOT CONTACT THE WILLINK SCHOOL TO BOOK APPOINTMENTS.
ON ARRIVAL FOR YOUR FLU JAB PLEASE USE A FACE COVERING AND WEAR SHORT SLEEVES AS PRIVATE SPACE TO UNDRESS WILL BE LIMITED.
It is important that you remember your appointment time as this will be used as a code for the queuing system.
Please try to arrive as close to your booking time as possible.
MORTIMER SURGERY WEBSITE AND LOCAL MEDIA PAGES WILL POST DATES OF FUTURE CLINICS WHEN AVAILABLE.
MORTIMER SURGERY: CHANGES IN SERVICES DUE TO CORONAVIRUS
Please click on link below to view how Mortimer Surgery are changing their access and services during the Coronavirus outbreak.
Mortimer Surgery Newsletter - October 2020
Covid-19 Domestic Abuse - West Berkshire Support and Guidance - click below
Domestic Abuse Flyer Covid (1).pdf
Mental Wellbeing for Youth Resources - click below
Mental Wellbeing Youth.pdf
IMPORTANT - PLEASE DO NOT COME TO THE SURGERY WITHOUT SPEAKING TO A STAFF MEMBER VIA THE TELEPHONE - 0118 933 2436 OR EMAIL firstname.lastname@example.org
If you have a medication query, please email email@example.com.
ALL APPOINTMENTS WILL BE A TELEPHONE CALL FROM A DOCTOR. PLEASE DO NOT ATTEND THE SURGERY
FACE SHIELDING - FOR THE ATTENTION OF ALL PATIENTS ATTENDING THE SURGERY FOR A BOOKED FACE TO FACE APPOINTMENT. CAN WE PLEASE ASK THAT YOU EITHER WEAR A MASK OR SOME KIND OF FACE COVERING (I.E. SCARF) TO HELP PROTECT BOTH YOURSELF AND THE GP/NURSE YOU ARE SEEING.
Mortimer Pharmacy will be closing everyday between the hours of 1.30pm & 3.00pm and 6.30pm & 7.30pm to replenish stocks and prepare prescriptions.
FOR FURTHER LOCAL AND NATIONAL INFORMATION ON COVID-19 PLEASE CLICK ON THE LINKS BELOW
Information remains subject to regular change and updates.
DAWN Rheumatology Service
The British Society for Rheumatology has produced guidelines to risk stratify patients depending on the medication they are taking and also age and other medical conditions (see enclosed document to calculate your score).
Those who have a score of 3 are at high risk and should shield at home for the next 12 weeks (please follow UK government guidance). Those with a score of 2 should self-isolate or maintain social distance at their own discretion. Those with a score of 1 or less should maintain social distance only.
It is important to continue with your usual medication at this time to avoid risk of relapse.
All Rheumatology consultants have been redeployed to the front line. The Rheumatology telephone advice line is still in operation but under significant pressure.
We are endeavouring to maintain some Rheumatology follow up appointments via telephone consultations with the specialist nurses but this will be a skeleton service.
We are asking Rheumatology patients to move their regular blood test monitoring to every 12 weeks. This is in line with the British Society for Rheumatology guidelines. The only exceptions to this are patients on Methotrexate and Leflunomide in combination and patients with pre-existing cancer or liver disease who should continue monthly blood tests.
If you have recently started a Rheumatology medication or changed the dose within the last 8 weeks, you should continue with testing as advised at that time.
Serving Members & Ex Members of our Armed Forces/War Veterans - If you are a current or ex member of our Armed Forces; please let the Surgery know, to ensure you receive the service/care available to you.
The Mortimer Surgery Website
The Mortimer Surgery doctors and nurses take pride in offering the highest standard of patient-centred healthcare.We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surger, childhood vaccinations and well-person check-ups.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.
All results are seen and reviewed by the requesting GP (or in the case of absence/holidays by a nominated covering GP).
If any direct action needs to be taken because of these results, you will be contacted by the surgery.
If patients would like to check their results are back they are invited to phone the surgery between 2pm - 3pm Monday to Friday (please allow 5 working days from date of test).
Berkshire West Primary Care Strategy
Please see the link below for information
7 Day Working
7 Day Working
All the GPs, Nurses and staff at Mortimer Surgery would like to say thank you to the many members of the community that have put their names forward to help us out during this unprecedented time.
I know we have written to a few individually to say thank you but unfortunately we will not be able to write to you all due to the sheer number of volunteers.
We, here at Mortimer Surgery, just wanted you all to know how much we appreciate you volunteering your services from delivering of prescriptions to making of the face visors.
It is lovely to know what a wonderful community we have here in Mortimer/Burghfield and surrounding areas that really do pull together during a crisis.
Keep up the good work, but most importantly, stay safe.
(Site updated 18/01/2021)